Privacy Policy
BEFITBOD Pty Ltd ACN 686 840 862, trading as Be Fit Body (“Be Fit Body”, “we”, “us”, “our”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We may update this Policy from time to time, and the latest version will always be available on our website at https://befitbody.com.au/.
Collection of Personal Information
We collect personal information that you provide to us directly or indirectly, which may include your name, address, date of birth, email address, phone number, and other contact information. We may also collect information relating to your fitness interests, preferences, and images captured during classes, whether online or in-studio. If you interact with us through social media platforms, we may access information you have permitted to be shared via your social media account, such as profile details or activity. For employment or contractor applications, we may collect information such as qualifications, resumes, work history, references, feedback from supervisors, training records, and banking information. Sensitive information, such as racial or religious background, sexual orientation, or trade union membership, is generally not collected unless voluntarily provided.
We may also collect personal information through our website, applications, social media, publicly available sources, related companies, and third parties such as referees or business partners. Information may also be collected from cookies, pixels, and other tracking technologies used to monitor website usage, enhance functionality, and deliver relevant advertising through platforms such as Google Ads and Facebook/META. You may disable cookies in your browser, although some website features may not function fully if cookies are disabled.
Use of Personal Information
We use personal information to operate and improve our business and services. This includes responding to inquiries, providing goods and services, administering rewards, surveys, competitions, or promotions, enabling use of our applications, facilitating loyalty programs, improving our products and services, verifying identity, age, address, or eligibility, considering employment or contractor applications, and handling complaints.
We may also use personal information for marketing communications, updates, newsletters, and promotional materials, subject to your consent, which you may withdraw at any time. Additionally, we may use non-identifiable information for research, data analysis, statistical purposes, editorial feedback, and service improvement. Any use of personal information beyond the original purpose will be assessed to ensure our legitimate business interests do not override your privacy rights.
Disclosure of Information
We may disclose personal information to employees, contractors, service providers, professional advisers, insurers, auditors, payment providers, and HR service providers to support our operations. Information may also be disclosed to law enforcement or regulatory authorities as required by law, or to protect our legal rights, property, or safety. In the event of a business sale, merger, or restructuring, personal information may be disclosed to potential purchasers under confidentiality agreements.
We do not sell personal information. Some service providers may operate overseas, and we take reasonable steps to ensure they comply with Australian privacy standards. Information you make publicly available on our website or social media platforms may also be viewable by the public, and discretion is advised when sharing personal information online.
Security and Retention
We take reasonable steps to protect personal information from misuse, interference, loss, or unauthorized access, disclosure, or alteration. Our security measures include physical, technical, and administrative safeguards. Credit card information is not stored on our servers. Employees are trained to maintain confidentiality, and disciplinary measures are applied for breaches of privacy obligations.
Personal information is retained only as long as necessary for operational purposes, legal compliance, or legitimate business reasons. For customers, personal information is generally retained for up to 18 months following the end of a subscription, account cancellation, or service relationship. Once no longer required, personal information is securely deleted.
Access, Correction, and Opt-Out
You may request access to or correction of the personal information we hold about you. Requests may require identification verification, and a reasonable administration fee may apply. You may also update your details, opt-out of marketing communications, or request deletion of your information by contacting us at hello@befitbody.com.au. We will respond in accordance with the Privacy Act, and any requests will be actioned promptly. If you are not satisfied with the outcome of a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC).
International Disclosure
We generally do not transfer personal information outside Australia. If we do, we take reasonable steps to ensure overseas recipients protect your information consistent with the Privacy Act.
Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated on our website, and where required by law, your consent will be sought. The updated Policy becomes effective immediately unless otherwise stated.
Contact Us:
For all privacy-related enquiries, including accessing, correcting, or deleting your personal information, or opting out of marketing communications, please contact:
Address: Attention: Company Director, Shop 1, 115 Lygon Street, Brunswick East VIC 3057.
Email: hello@befitbody.com.au